About us A love for cars, trucks and SUVs is the motivating force behind the Specialty Equipment Market Association (SEMA). This trade association consists of a diverse group of manufacturers, distributors, retailers, publishing companies, auto restorers, street-rod builders, restylers, car clubs, race teams and more. Our organization performs many services for its members and for the hobby as a whole. Perhaps most importantly, SEMA works hard to protect consumers' rights to drive accessorized, customized and vintage vehicles. Every year, SEMA also presents an enormous trade show in Las Vegas. This is where manufacturers unveil their latest offerings, while buyers, distributors and members of the press walk their feet off to see it all. Visit SEMAShow.com for more information. This is the most exciting time to be working at SEMA! Our mission is to help our members' businesses succeed and prosper. How do we accomplish this? By working as a team and being passionate about what we do. We empower our employees to be experts in their job function and allow them to share their knowledge, we cooperate and collaborate to gain input from all players to achieve our goals, we encourage innovative ideas and provide equity workloads and the opportunity for a healthy balance between work and home. PURPOSE Oversee the administration of the network and provide server and workstation support. Manage day to day computer operations and mandate highest levels of service for all staff members. Operate and monitor SEMA's computer systems and maintain SEMACARE helpdesk system. Establish and maintain security systems and procedures for both internal and external functions. Service Association staff computing needs and provide staff assistance and training. RESPONSIBILITIES AND AUTHORITY Responsible for the configuration and installation of hardware and software applications. Oversee support for all server and desktop environments, including hardware, software, peripherals and training. Assist in the development of and provide direct control over SEMA’s security systems and procedures for all internal and external functions. Provide support to employees with technical issues or questions. Provide phone support to users for simple maintenance tasks and/or resolve the users’ issues/questions. Provide basic network troubleshooting Configure and support employee cell phones/smart phones. Install, configure, troubleshoot and maintain desktop/laptop computer images. Develop and maintain system standards and procedures for desktop and server environments. Ensure that adequate procedures manuals are developed for all functions within Computer Operations. Manage and support SEMA’s Microsoft Office 365 online system. Manage of disaster recovery procedures and updates. Maintain SEMA’s network infrastructure, including servers, hubs, switches, wiring, ISP’s, firewall and UPS. Manage and monitor system backups, maintain inventory of computer supplies. Manage and maintain hardware and software audit. Coordinate services and support with all association support vendors. Manage and setup IT related services at the associations tradeshows. Travel to the local remote facilities and events when necessary. Maintains and protects operations by keeping information confidential. When directed by management, perform other assignments and duties as required. RELATIONSHIPS Reports to the Senior Director, Information Technology. Interfaces with all levels of staff. Interfaces with Association members, outside computer vendors and contractors. | 
