Custom Truck And Automotive Aftermarket Shop Manager
California Custom Sport Trucks
Location: FT. LAUDERDALE, Florida
Type: Full Time
Salary: Starting base of $75,000
Sales & Customer Service
Quarterly Bonus, Major Medical, Dental, Vision, Paid Holidays, Paid Vacation
Established Truck and Automotive aftermarket business in South Florida is seeking a growth oriented, self-motivated individual that has a passion for the automotive aftermarket. Company specializes in Lift Kits, Wheel and Tire packages, general accessories, and performance upgrades is seeking a motivated energetic General Manager. Business has retail operation as well as a network of car dealerships that we do accessories and complete packages for. Must have experience in automotive aftermarket retail.
General Manager or GM is an executive who has overall responsibility for the company’s operations. A general manager oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business. Frequently, the general manager is responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit-making results for an organization.
What are the day-to-day responsibilities?
Setting a clear vision and goals for the Shop to achieve targeted performance.
Forecast goals and objectives for the business and strive to meet them.
Driving a highly efficient sales and production operation to get Customers in an out quickly while ensuring our “fix it right the first time” brand promise is upheld.
Prospecting new business to increase sales and profit.
Engaging and motivating the team to achieve key goals, performance expectations and CCST best practice processes.
Attracting, developing, and retaining the absolute best talent for the store.
Creating an exceptional customer experience to drive customer loyalty.
Ensuring the store area is retail-ready with proper displays, point-of-purchase information, and visible competitive pricing for maintenance products.
Managing the business in accordance with CCST employee policy handbook and processes.
Analyzing the business to determine shortfalls and developing action plans to improve performance.
Driving the business through a high-level of involvement in the day-to-day operations.
Review estimates to ensure accuracy and compliance with Company and Client guidelines
Monitor the performance of each teammate and provide coaching through timely and specific feedback.
Demonstrate a great ability to lead, develop, and inspire others to achieve success.
Comply with all Caliber safety rules, guidelines, standards. Create a culture of safety through good housekeeping and PPE usage.
Supervise the sales, overall production, and administration of CCST.
Other duties as assigned.
At Least 5 years of retail automotive aftermarket experience with at least 3 is a supervisory capacity.